Client Relationships with Paraprofessionals: Evolving Expectations
Understanding the Changing Dynamics of Client Relationships with Paraprofessionals in the Legal Industry
About this Highlight
What you'll learn in this webinar highlight 👇
- The increasing role of paraprofessionals in in-house legal departments
- The importance of working effectively with paraprofessionals on both sides
- The inclusion of paraprofessionals in client service teams
Learn about the Evolving Expectations in Client Relationships with Paraprofessionals 👇
Top Quotes from this Webinar Highlight
Client Relationships with Paraprofessionals: Evolving Expectations
How did the shift in client relationships with paraprofessionals start?
I think it started early on, It was around 20 years ago when I was working in house and I would send out a request to the law firm and the law firm would send it back to the general counsel and I would send out, and it was indicative that lawyers and law firms thought they needed to always deal with the general counsel at in-house departments.
How are lawyers at law firms adapting to working with paraprofessionals?
More in-house legal departments are staffing themselves with paralegals and the lawyers at the firms have to get used to the fact that they may be taking instructions from paralegals, right? Not always from a lawyer.
What is the impact of including paraprofessionals in client service teams?
When you look at new RFPs that are coming into law firms, they're asking who are the paraprofessionals that are gonna be on our client services team? And that's a real shift, right.
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